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Denny's announced a companywide initiative to help Spanish-speaking employees improve their English
Denny's restaurant chain recently announced a companywide initiative to help Spanish-speaking employees improve their English and build brand loyalty among its Hispanic guests. Latinos represent one-third of Denny's hourly workforce in company-owned restaurants and nearly half have limited English proficiency. Last year, Denny's pilot tested Sed de Saber (Thirst for Knowledge), an interactive English as a second language learning system for Hispanic adults, with 20 volunteer employees at two company restaurants. The company has rolled out the Sed de Saber system, developed by Retention Education, LLC, in Dallas, Houston, Los Angeles, Phoenix and San Diego. For more, visit www.dennys.com.
"By helping employees learn and improve their English language skills, we know we'll improve the guest experience, reduce employee turnover, and increase our ability to promote from within. All of those benefits will impact our bottom line and the value of our company in a very positive way," says Nelson Marchioli, Denny's CEO/President.
